Frequently Asked Questions

Boarding your pets while you are away can result in stress, confinement, injury or illness. Our sitters are educated, competent, reliable, and most of all, love animals. We will not simply come to your house, let your dog out, and then leave. We follow your preferences and will actually spend time with your pets once we have taken care of the necessities. Unlike many other companies, we care for all types of pets, not just dogs and cats. We are ready and willing to administer any medications and to care for pets with special needs. Our sitters are insured and bonded, and we have a veterinarian just a phone call away in the rare case that problems arise.  

In order to receive certification through the National Association of Professional Pet Sitters, the pet sitter must complete a detailed course and a 500+ question exam. The course takes 1-2 months to complete, on average. It covers topics relevant to pet care, health, first aid, nutrition and behavior for a variety of animals. 

All new clients must contact us either by email, samantha@gulfsidepetsitters.com, or by phone, 239-666-4557, to set up a free, 30 minute consultation. The purpose of this consultation is to get you set up as a new client and for you and your pets to establish a bond with us before your visits commence. We will provide you with a service agreement, veterinary treatment authorization form, and a copy of our policies. We will also help you set up an account with our scheduling software. From then on, you can request services directly through your online account. 

All existing clients may click the link on our home page to log in to your account.

Our Standard visits are 20-30 minutes, Premium visits are 40-45 minutes, and Ultimate visits are 55-60 minutes long. Drop-In visits are 10-15 minutes to accommodate those that might need a quick extra visit but do not require full service. The length of each visit varies by the number of pets and their needs. We also offer a 9-10 hour Overnight Stay in addition to daytime services.

We currently do not offer 24 hour service at your home or boarding in our home. Visits in your home are 10-60 minute visits scheduled in up to four of our 2-3hr time blocks throughout the day. However, we do offer an Overnight Stay on a first come first serve basis in addition to a midday visit.

We accept cash and checks payable to Gulfside Pet Sitters, LLC. Credit card information will be filed for emergency purposes and may be used for auto-billing at your request for a small transaction fee.